Gains A.I. Systems

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Frequently Asked Questions

Who can participate in your program?

Any person or corporation from any country can create an account, and we will be glad to accept investors from anywhere in the world. The main condition is agreement with our terms.

How many accounts can I create?

It is strictly prohibited to register multiple accounts in your team. All new investor ‘s profiles constantly being moderated on affiliate fraud attempts. In the case of a confirmed affiliate fraud case, all accounts (including referrer) will be permanently blocked without any deposits or available balance refunds. Use only one account for your needs only, if you break this rule and create multiple accounts, the whole chain of users will be blocked.

My account was hacked. What do I need to do?

First of all, use the "Password Recovery" option. If not enough, contact us through the support center to share your personal and account information. To contact us, use the email address you used to register your account.

Can I add or change my payment details?

Yes, you can do it. This option is available on the Account Settings web page. You need to enter the necessary data on this page and save the new settings.

What is the cost of opening an account?

Opening an account in our system is absolutely free. There are no hidden charges or service charges.

Are there any restrictions on access to my account?

You can access your account 24 hours a day, 365 days a year via the Internet and track all actions of your account: investments /funds withdrawal / interest accruals / balance statistics, partners, earnings and current work. Everything is updated in real time.

My account is blocked, what should I do?

Sometimes an account may be temporarily blocked, this may mean that this profile (or group of profiles) is currently being checked by security. If you are caught violating the User Agreement, your invested money is refundable, with the exception of fees for damages caused to the company. If you do not agree that your account has been blocked or funds frozen, please contact our support team and wait for their response.

Can I delete my account?

No, the user account cannot be deleted. All account information is encrypted. It is not available to other users or company employees and cannot be used for purposes that were not agreed with the user. Therefore, deleting an account does not make sense and is technically impossible.

What payment systems do you use for deposit and withdrawal of funds?

At this moment we are working with payment systems Perfect Money, Payeer, Bitcoin, TRON, Ethereum, Litecoin, EOS and Ripple.

What are the restrictions on the amount of the deposit?

The minimum investment amount is: PerfectMoney – 10 USD, Payeer – 10 USD, Bitcoin – 0.0015, Litecoin – 0.13, Ethereum – 0.06, TRON – 328, EOS - 1.5, Ripple - 25. The maximum investment amount at the moment is: PerfectMoney – 30000 USD, Payeer – 30000 USD, Bitcoin – 4, Litecoin – 330, Ethereum – 120, TRON – 1000000, EOS - 4250, Ripple - 72000. The total investment made from different payment systems at this moment cannot exceed PerfectMoney – 30000 USD, Payeer – 30000 USD, Bitcoin – 4, Litecoin – 330, Ethereum – 120, TRON – 1000000, EOS - 4250, Ripple - 72000, if deposits were made using cryptocurrency.

How to make the first deposit?

In order to make a deposit, you must first become one of our registered members. After registration, you can always log in to your personal and secure account using your first username and password you provided during registration, and then make your first deposit. You will need to click "Make a deposit" button in the account menu. There you can choose a payment method and follow simple instructions on the page to complete making a deposit process. The transaction is safe, fast and convenient (it takes approximately 1 minute).

How can I see my transaction history?

Open your account and go to the "Transactions" menu and you will see the history of all your operations.

How long will the funds be credited after sending them to the company's accounts?

Your account will be updated immediately after you make a deposit. To make a deposit via Cryptocurrency will require from 3 to 11 confirmations depending on the blockchain network. Sometimes it may take several hours for your deposit to appear in your account. In this case, check your deposit in a few hours.

I have problems transferring funds through the payment gateway. Can I transfer them manually using your payment details?

Yes, you can. Just make sure you registered an account in our system. After you have made the transfer, send us a notification containing your username, electronic currency account number, details of the transaction and the amount you have transferred. We will make your deposit manually. However, we do not accept cryptocurrency deposits in this way.

How can I invest using Visa / MasterCard?

If you live in the CIS countries, you can invest from your card or even a bank account using the Payeer system. In other cases, we recommend that you explore exchange services or use search engines to find ways to create a virtual account or buy the currency we accept.

Can I make a deposit in one currency and receive payments in another?

No, within the same deposit you can invest and receive profit only in the same electronic currency.

Can I make new investments at any convenient time for me?

Yes, you can. Also you can create multiple deposits using different payment systems. The number of deposits is not limited.

How long will my deposit work?

Your investments will work 365 days from the date of making the deposit in the account.

What is the return on investment?

On weekdays, you will receive - 3% and on weekends - 1.5% of the deposit amount.

Can I cancel a financial transaction on the site?

No, you cannot do it. All operations are considered final and are executed immediately. Please pay attention to the fact that neither the administration nor the support team can change the results of your actions, primarily related to financial operations on the site.

How long do you plan to provide your investment services?

We have developed a profitable business strategy. Our investors get a profit, as well as the company. There is no compelling reason to refuse a profitable and long-term business that is able to work productively for decades.

How quickly are withdrawal requests processed?

All withdrawal operations are processed instantly. In some cases, it may take 24-48 hours. This can occur mainly due to the fact that our team performs all the necessary monitoring of all user requests for withdrawals.

How to withdraw profits?

To withdraw profits, you need to have an active account in the payment system to which you want to transfer your profits. You can register payment system details on the “Settings” page.
Profits can be withdrawn at any time convenient for you. To do this, log into your account, click "Withdraw funds" button and specify the amount of withdrawal. After the transaction is completed, your profit will be transferred to your account instantly in a minute.

What is the minimum and maximum amount available for withdrawal?

You can withdraw funds from the available balance at any time and without a waiting period. The minimum amount for withdrawal is: PerfectMoney – 2.5 USD, Payeer – 2.5 USD, Bitcoin – 0.0015, Litecoin – 0.13, Ethereum – 0.06, TRON - 328, EOS - 1.2, Ripple - 12. The maximum amount for withdrawal is: PerfectMoney – 10.000 USD, Payeer – 10.000 USD, Bitcoin – 2.00, Litecoin – 125.00, Ethereum – 60.00, TRON – 325000, EOS - 1500, Ripple - 25000 per user per day.

There are delays in payments?

All transactions are usually performed immediately, because this is the way most payment systems work. However, when the payment system is under a heavy load or if there are errors, delays or refund of payments may occur.

I have problems with funds withdrawal. What can I do?

If you have difficulties with withdrawing funds, make sure that:
1) There is enough available balance. Sometimes your total account balance can be distributed between the balances of several payment systems. Let's say your actual available balance is 100 USD. When you request a bitcoin withdrawal, but your available bitcoin balance is 60 USD, and the available Perfect Money balance is 40 USD, which means you ought to make 2 requests for Bitcoin and Perfect Money balances independently.
2) Your "Withdraw Funds" button is blocked. There may also be some technical problems with the used payment system. If none of this helps, please contact our customer service, which can be contacted in the “SUPPORT” section (a faster way) by creating a ticket directly from your personal account. We will do our best to fix it as soon as possible so that you can get a profit!

What are the risks of investing in GAINS?

Working with highly profitable investments always implies certain risks. It is important to understand that investing in Gains carries reasonable risks. Refund of deposit is not guaranteed, and in some rare cases may not even be returned or lost.
The only type of risk that should be taken into account is force majeure, which is not related to the exchange rate of bitcoins, namely natural disasters (floods, fires, hurricanes, etc.). Users involved in malicious activities against Gains will be blocked without prior notice. The invested money will be returned to their owners, with the exception of fees for damages caused to the company.

What is an affiliate program and who can join it?

Anyone who creates an account on our website can join our affiliate program. An affiliate program is a set of technical solutions and financial opportunities that have been created for active investors and entrepreneurs who are willing to participate in the development of our company and receive worthy reward for that.

How does the affiliate program work?

The goal of the affiliate program is to attract as many customers as possible. As a partner, you get a bonus of up to 7% from each deposit of the invited clients to your first line. The more customers you invite, the more deposits they make - the more bonuses you get. To understand that the partner is registered as your referral, we use the referral link. In other words, you must provide potential clients with a referral link so that they can use it to enter the site. If they enter, register and make a deposit, you receive a bonus. Referral link can be distributed personally or via the Internet, on forums, websites, social networks, blogs or instant messengers. You can get a referral link in your account in the "Affiliate Program" section.

I have placed my referral link on the Internet, but still do not receive bonuses. What am I doing wrong?

You just need to wait. It probably makes sense to place a referral link on more Internet sites or simply send it to people you know, maybe to your colleagues who may be interested in the possibility of increasing their income.

How fast is the affiliate bonus payed?

Bonuses are paid a minute after the attracted customer has made a deposit.

How can I see the total number of referrals that I have?

You need to log into your account and click "Affiliate Program". You will see the entire list.

Will I receive a partner bonus from all referral deposits?

Yes, you will receive an affiliate bonus from each deposit your referrals make.

Do I need to create a deposit to get a partner bonus?

No, you do not need to invest money if you want to start getting bonuses. You only need to create an account.

Is there a limit on the amount of partner bonus payout?

There are no restrictions. Therefore, the more your referrals invest, the more you can earn.

What information about myself do I have to provide to the company?

We do not require our clients to provide their personal data. You can use anonymous contact information and names. However, in this case, the contract with the company will not have full legal force. The minimum amount of information about you that the company needs is your full name and email address. Required fields are listed in the registration form.

How is my personal data protected?

Your personal data is protected at the highest level and is stored in a safe place. First of all, all sensitive data is stored in an encrypted format. Information is transmitted via SSL. Apart from the fact that our site was checked for the presence of vulnerabilities and threats from users, the entire hosting is reliably protected from DDOS attacks. Lawyers and cryptographers also made sure that the content of the information itself was not available, so information about your income and finances is protected.

Is your site safe from DDOS attacks?

Yes, we use the highest protection against DDOS in the business with a 100% guarantee of uninterrupted work.

What is the security level of the site?

We have developed a unique filtering system that uses both our software and high-performance hardware firewall to ensure the passage of pure traffic. Protection is one of the most important things for us. You can be sure that your personal information will remain completely safe. We constantly conduct a series of physical and technological security checks to ensure that only a few qualified and trusted employees have access to our clients' personal information. In addition, we store the personal information of our users on separate servers protected by a firewall. We also have a team of experienced, top-qualified Internet security specialists who monitor the security of our servers and all the information they contain.

What can I do to keep my account as secure as possible?

- Always log out when you finish your work session with your account by clicking the "Logout" link at the top of the web page.
- Regularly delete forms, passwords, caches and cookies from your browser, especially on a public computer.
- Never tell anyone your password; If you gave your password to someone, change it as soon as possible. We will never ask for your password in online chat rooms, email or on any social platforms.
- Choose a good password and do not write it down and do not send it by e-mail.
- Periodically update your password.
- Install a firewall and licensed antivirus software on your computer.

I can not change the payment system data in my account profile, what should I do?

Details of payment systems are set only once. If you have any problems with changing the payment systems details, contact technical support. This is done for the maximum security of user's cash in the Gains system.

Still have questions?

Contact us via the feedback form!

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